General Delivery Conditions and Service Level Agreement

The General Delivery Conditions and Service Level Agreements (SLAs) are applicable to all Bio-ITech products and services. eLabNext is a brand of Bio-ITech BV, part of Eppendorf group.

 

Terms and Conditions Americas

General Terms and Conditions Americas

February 10, 2022

 

Terms and Conditions Europe, Africa, Asia, and Australia

General Terms and Conditions of Bio-ITech BV

Algemene Voorwaarden Bio-ITech BV (Dutch)

December 13, 2017

 

Service Level Agreement North and South America

Service Level Agreement Cloud

November 23, 2020

Service Level Agreement Private-Cloud and On-premises

November 23, 2020

Service Level Agreement On-Premises Perpetual Installations 

January 14, 2019

Service Level Agreement Europe, Africa, Asia, and Australia

Service Level Agreement Cloud

December 6, 2017

Service Level Agreement Private-Cloud and On-premises

December 6, 2017

 

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