General Delivery Conditions and Service Level Agreement

The General Delivery Conditions and Service Level Agreements (SLAs) are applicable to all Bio-ITech products and services. eLabNext is a brand of Bio-ITech BV, part of Eppendorf group.


Terms and Conditions North and South America

General Terms and Conditions Bio-ITech Americas
March 27, 2019


Terms and Conditions Europe, Africa, Asia and Australia

General Terms and Conditions of Bio-ITech BV

Algemene Voorwaarden Bio-ITech BV (Dutch)
December 13, 2017


Service Level Agreement

Service Level Agreement Cloud
December 6, 2017

Service Level Agreement Private-Cloud and On-premises
December 6, 2017



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