General Delivery Conditions and Service Level Agreement
The General Delivery Conditions and Service Level Agreements (SLAs) are applicable to all Bio-ITech products and services. eLabNext is a brand of Bio-ITech BV, part of Eppendorf group.
Terms and Conditions Europe, Africa, Asia, and Australia
General Terms and Conditions of Bio-ITech BV
Algemene Voorwaarden Bio-ITech BV (Dutch)
December 13, 2017
Service Level Agreement North and South America
November 23, 2020
Service Level Agreement Private-Cloud and On-premises
November 23, 2020
Service Level Agreement On-Premises Perpetual Installations
January 14, 2019
Service Level Agreement Europe, Africa, Asia, and Australia
December 6, 2017
Service Level Agreement Private-Cloud and On-premises
December 6, 2017
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