General Delivery Conditions and Service Level Agreement

The General Delivery Conditions and Service Level Agreements (SLAs) are applicable to all Bio-ITech products and services. eLabNext is a brand of Bio-ITech BV, part of Eppendorf group.

 

Terms and Conditions North and South America

General Terms and Conditions Bio-ITech Americas

March 17, 2020

 

Terms and Conditions Europe, Africa, Asia, and Australia

General Terms and Conditions of Bio-ITech BV

Algemene Voorwaarden Bio-ITech BV (Dutch)

December 13, 2017

 

Service Level Agreement North and South America

Service Level Agreement Cloud

November 23, 2020

Service Level Agreement Private-Cloud and On-premises

November 23, 2020

Service Level Agreement On-Premises Perpetual Installations 

January 14, 2019

Service Level Agreement Europe, Africa, Asia, and Australia

Service Level Agreement Cloud

December 6, 2017

Service Level Agreement Private-Cloud and On-premises

December 6, 2017

 

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