General Delivery Conditions and Service Level Agreement

The End User License Agreement (EULA), Data Processing Agreement, and Service Level Agreement (SLA) are applicable to all eLabNext products and services.

eLabNext is a brand of Bio-ITech BV, part of Eppendorf group.

Terms and Conditions – Europe, Africa, Asia, and Australia

End User License Agreement (EULA)

20 January, 2023

Data Processing Agreement

15 May, 2023

 

Service Level Agreement – Europe, Africa, Asia, and Australia

Service Level Agreement Cloud

December 6, 2017

Service Level Agreement Private-Cloud and On-premises

December 6, 2017

Terms and Conditions North and South America

End Use License Agreement (EULA)

20 January, 2023

Data Processing Agreement

13 October, 2022

 

Service Level Agreement North and South America

Service Level Agreement Cloud

November 23, 2020

Service Level Agreement Private-Cloud and On-premises

November 23, 2020

Service Level Agreement On-Premises Perpetual Installations 

January 14, 2019

en_GBENG