eLabNext Privacy Statement

eLabNext is a brand of Bio-ITech BV, part of Eppendorf group.

General Privacy Statement

We are committed to protecting the privacy of our visitors and the users of our applications while they interact with the content, products, and services on this Website (the ‘Website’ or ‘Site’) as summarized in this Privacy Statement. This Privacy Statement applies to the above-noted sites only. It does not apply to other websites to which we link that are not owned by Bio-ITech. Because we gather personal data about our users, and highly confidential scientifically related information, we want you to understand what information we collect about you, how we collect it, how that data is used, and how you can control our disclosure of it. You agree that your use of this Website signifies your assent to this Privacy Statement. If you do not agree with this Privacy Statement, you may not use the Website.

Collection of Data

We collect three types of data from you:

  • data that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups, or emails);
  • data that is derived through automated tracking mechanisms;
  • data passed on by external websites by the use of API connections for which you have explicitly granted us access.

Purposes for the processing of personal data

Please note that personal data is used only to provide you with a more enjoyable, convenient online experience and to help us and others to identify you as a member of our online community and/or provide information regarding products or services that may be of interest to you. We use your personal data to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. We may use your personal data for target advertising toward you based on things such as region, gender, position, interests, goals, habits, etc. and in order to meet legal obligations.
Please note that we use non-identifying and aggregated data to better design our website and for business and administrative purposes.

Voluntary Registration

In order to fully access this Website, you must first complete the registration process, during which we will collect personal data about you. The information will include at least your first name, your last name, your affiliated institution, and your email address. Your chosen password will be stored as an encrypted file and can therefore not be retrieved but only reset. We do not collect any other personal data about you except when you specifically provide such information to us on a voluntary basis. By registering to this website, you consent to the use and method of disclosure as described in this Privacy Statement.

Voluntary Information for Services and Features

For the purpose of having the products and services functioning, we also collect personal data when you choose to use certain other features or voluntarily submit information to this Site, including:

  • Experiments and linked Data;
  • Sample information;
  • Protocols and;
  • Personal information.

In addition, when using this website you are explicitly consenting that the following data can be used or becomes visible for others:

  • email or text messages about upcoming promotions or events;
  • when participating in our forums or blogs;
  • when commenting on articles and;
  • about made purchases.

When you choose to use some of these additional features, we may require you to provide your ‘Contact Information’ in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses, and credit card information. Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our other users in the future.

Please note that we are not in any way liable or responsible for personal or other data you choose to voluntarily submit in blogs, forums, bulletin boards, or any other publicly accessible areas of this Site.


Our websites use ‘cookies’ and other tracking technologies that identify your IP address, your type of computer, operating system, and internet browser. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original email address and password to gain access to certain parts of the Website. Third-parties may place a unique ‘cookie’ on your browser for statistics purposes.

How We Protect Your Data

The content created and submitted by the users of this Website is treated as important and confidential and remains the sole property of the user. Bio-ITech, the operator of eLabJournal, eLabProtocols, and eLabInventory, is committed to protecting the information we receive. We take appropriate security measures to protect your information against unauthorized access or unauthorized alteration, disclosure, or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. The measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Accessing and Updating Your Personal Data and Preferences

We provide mechanisms for updating and correcting your personal data for many of our services. You may modify or remove any of your personal data at any time by logging into your account and accessing features such as edit and account. In case of a change in email address or institute, the user may send your request to our support desk.

Email Choice/Opt-out

If you no longer wish to receive updates or notifications you may opt-out of receiving these communications by contacting us.

Children’s Privacy

We do not solicit any personal information from children. If you are not 18 years or older, you are not authorized to use this Site. Please do not use this Site, or make any attempts to register on www.elabnext.com.

Business Transactions

In case of any change in organizational structure, third-party investments, a merger, partial sale of the assets of this Site, Bio-ITech may transfer or sell data concerning the user and the information linked and stored in this user account. These may include all users’ personal data, personal submissions, public comments, and their use of this Website. All users will be notified in case of such an event and have the choice to remove their data prior to the occurrence of this transaction. If the data are not removed within the set timeframe, this is interpreted as consent to the transfer of the data.

Disclosure of personal data

We observe a strict duty of confidentiality about your personal data. We do not sell or rent your personal data to third parties. Whenever your personal data are transferred outside of the European Economic Area, we will take measures to ensure that the transfer of your personal data is adequately protected.

We may share your personal data with our parent company, direct and/or indirect subsidiaries, divisions, and affiliates, which can be located inside and outside of the European Economic Area. Bio-ITech BV is part of the globally acting Eppendorf Group.
We may also transfer your personal data as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control. Please see the section “Business Transactions” for more information.
As indicated above, we may share non-identifying and aggregated information with third parties for any purpose, for example for statistical purposes or in order to meet legal obligations. Such information does not contain personal data.
Third-party service providers

We may instruct third parties, located inside and outside of the European Economic Area, to assist us by performing services on our behalf with respect to the processing of your personal data. We may for example use these third parties to host the Site, to operate the various features available on the Site, to send e-mails, to analyze data, to provide search results and links, and to assist you in fulfilling your orders.

We may also permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters in the URL. This is collected in order to better understand our Site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. Please see the section “Cookies” for more information.

We only provide the amount of personal data that is necessary for these third-party service providers to complete the requested service. Your personal data is provided subject to agreements that reflect that these third-party service providers must keep such information confidential, that the personal data is not used for any other purposes than the provision of the requested services and that all personal data will be used in accordance with the applicable privacy legislation, including strict provisions in the light of data security.
Other disclosures

Furthermore, we may disclose your personal data if:

  • you provided your consent to do so;
  • when authorized by law or when necessary to comply with any applicable legal obligation;
  • the interests of Bio-ITech require disclosure, for instance when disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms of use or may be causing injury or interference with our rights, property, our customers, or anyone who could be harmed by such activities.

If we are legally compelled to disclose your personal data to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited.

Changes in Privacy Statement

Bio-ITech reserves the right to change this Privacy Statement whenever appropriate and at its sole discretion. If at some point in the future, there is a change to our Privacy Statement, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Statement took effect. Your continued use of the Site indicates your assent to the changes in the Privacy Statement as posted.

Contact Information

If you have any questions or concerns regarding this Privacy Statement please contact us.


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