13 July 2018 The Netherlands
Since Bio-ITech opened a dedicated US office in Cambridge, MA, in October 2017 as a division of Eppendorf, Inc., the US customer base has been rapidly growing. To further support current and future customers, Bio-ITech recently launched a dedicated US cloud to provide even better and faster services to customers in the Americas.
With the launch of the US cloud, data from our current customers located in the Americas has been migrated onto servers in certified data centers in the US. Not only will this allow Bio-ITech to support future growth, but also to be fully compliant with local data regulations, such as that of the European GDPR and the US Privacy model.
For end-users, there will be no significant changes in user experience. Based on location, users will be automatically directed to the correct server region for login. Services to customers in Europe and the rest of the world have not changed: data is still stored in our European data centers.
For more information about the technical infrastructure, please visit: Clould Architechture.
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